James F. Reinisch

15 Glenwood Drive

Ballston Lake, New York 12019

Phone: (518) 877-0509 

                                                                         Cellular: (518) 598-3493

                                                                    E-mail:   jake92557@aol.com

 

Summary of Qualifications

Proven manager of people and projects. Skilled in a vast number of telephony products and processes. Successfully develop teams into quality focused, profit-making contributors.

Professional Experience

Spectrum Wireless                                                                                      11/2012 – 2/11/15

Senior Project Manager

Responsible for the Project/Construction management of:

ALU/Sprint New Vision and 2.5 projects in NJ, NY, MA, CT, and PA.

AAV ALU/Sprint Civil construction project in Upstate New York.

Submitting EF&I bids and project manage winning bids for but not limited to: Verizon, ALU, Sprint, T-Mobil, Crown Castle, SBC, American Tower, AT&T as well as smaller independent companies that are involved in the installation, test and turn up for all types of communication products.

 

The process includes

• Create budgets that include all aspects of the financing to complete projects.  (Purchase material, labor, sub contracts, Prevailing wage sites, equipment, etc.)

• Work with CM’s to correctly staff teams to meet the installation, testing and safety needs of the   project.

• Construction Manager, EF&I projects. Manager all aspects of the project. Work with onsite techs to site completion. 

• Work with the back office team to insure all paperwork is done in a timely fashion. This can include but not limited to, Insurance requirements, opening and closing permits, Customer close out packages, approving and signing off on purchase orders, and any city or state labor requirements.

• Quality and Safety. Work with the quality and safety department to make sure all sites have the required processes in place. JSA’s etc.

• Single point of customer contact

 

 

Pinnacle                                                                                                         03/2013 –11/2013

Quality Auditor Verizon

• Perform workmanship and Engineering audits in upstate NY for Verizon.

• Training 

 

Wise Connect Inc.                                                                                        02/2010- 8/13/12                                                                                                   

National Account Manager

Responsible for the end to end delivery of the inside plant division of Wise Connect. Including but not limited to:

• EF&I bid projects: Created all documentation and relationships to develop EF&I department.  Supplied quotes for projects to customers.  Worked with vendors to provide Installation required materials (IRM’s) coordinated deliveries, and worked directly with customers to insure timelines

• T&E: Interviewed and supplied techs for customer T&E projects

•Sales: Worked with sales to help work contracts with customers

• Supervise EF&I Wi-Fi installs.

• Project management: Hired and Train as well as PM many projects myself.

• Customer relations:  Point of contact for all customers

•Recruiting: Helped train recruiters to better understand the needs of our customers

• Budgeting: Responsible for the department’s budget and budgets of each project

•Quality: Single point of customer contact for Wise Connect. Worked directly with techs to insure quality was built into the installations. Completed site walks before turning projects over to the customer

• Training: Worked with techs to upgrade skill levels

• Engineering: Developed engineering department, responsible of all Field engineering, worked with engineering to design customer packets.

•Installation: Work with installers to build skill levels and assure quality was built in.

• Hiring: After techs were identified by recruiting, I interviewed all techs to make sure customer received the best techs available.

• Major customers include but not limited to, Avaya, Ciena, Ericsson, Emerson, Centurylink, Windstream and Genband.

 

Aspen Group

Trainer                                                                                                                                 04/2010 – 06/2012

Assigned to Verizon, helped train their COEI team to decommission the Nortel DMS 100 product line.

•Responsibilities included the training of the removal of software and equipment.

• Worked with COEI team to make sure they were in compliance with all Verizon standards and practices

Glow Networks  

Tester /Field Engineer                                                                              04/2009 - 02/2010

Assigned to Ciena/Nortel optical division.

• Installed

•Tested

• Nortel/Ciena product lines. (OME6500, 5200, 3500, 4200)

•Quality inspections

•Field Engineering.

Ajilon Communications                                                                                             05/2006 - 04/2009                                                              

Regional Account Manager

Managed all installation and testing in the North East pertaining but not limited to, Core, Wireless, (BTS, CDMA) Optical, Power and BCM projects. Work directly with the customer finalizing staffing requirements, finances, Methods of Procedures (MOP’s) and site visitation. Customer vendor equipment installed but not limited to Nortel Networks, Cisco, Avaya, Siemen’s, Lucent, Ericsson, Alcatel and Tellabs.

Established a working relationship with technicians to increase Quality awareness and over all Pride in their work habits. Designed schedules to maximize technician skill sets. Recouped $100,000.00 + in tools and computers. Wrote business contracts to increase profitability while maintaining customer satisfaction. Worked directly with customers on all installation, engineering, site, and tech issues.

General Dynamics                                                                                       01/2006 – 5/2006

Network Engineer

Provided technical assistance to on site technicians as well as performed all critical updates to the SL 100 switch. 

•Effectively work with the US Army and US Air Force in high pressure situations. 

•Address Telecommunication issues with the SL100 product line

 

United Dedicated Services, Inc.                                                                                03/2004 – 01/2006

SL 100 Switch Engineer.

Responsible to maintain the day to day operations (Adds, Moves and Changes) as well as troubleshoot the SL 100 when any issues arise. Maintained SPMS at 99.5%

 

Nortel Networks                                                                                                                 02/2000 - 08/2003

Installation Supervisor (OC)

Responsible for:

•Scheduling,

• Site engineering,

• Installation and pre-in service work.

•Provided single point accountability for safety

•Customer satisfaction

•Network integrity

•Quality

•Cost management

•Tool inventory

• Employee satisfaction

Worked with Account team, Project Management, Order Management, Manufacturing, Engineering and escalating within Nortel as well as the customer organization, for problem resolution. Increased Quality standards met all budget requirements

 

Citizens Telecom                                                                                       02/1999 – 02/2000

Network Operations Technician

•Responsible to monitor all alarms of the DMS 10,100,250 and 500 switch types

• Assisted in the trouble shooting of all equipment,

•Network integrity,

• Customer satisfaction as well as provided Police in troubleshooting 911 calls. 

•Worked directly with Police forces around the Country on time sensitive 911 calls to   locate people.

Nortel Networks                                                                                       01/1995 – 02/1999

Field Technician

Responsibilities to include the installation and test all Nortel Networks DMS Family equipment. Led Nortel team in 0/0 Audits

CERTIFICATIONS

• Nortel Networks DMS Supernode System Maintenance • AFC UMC 1000A Operations and   Maintenance 

• Nortel Networks BMC II Central Office Maintenance • Nortel Networks SLAT Training, OC-12, OC-48, OC-192

• Nortel Networks DMS Family System Grounding • Nortel Networks DMS – 100, SL100, CS2100.

• Nortel Networks DMS Supernode Hardware Testing

• Nortel Networks Optera Family, LH, DX, 3500, 4100, 5200, 6500

COMPANY SPONSORED TRAINING

• Stromberg Carlson DCO Phone Switch • Nortel Networks Quality Awareness

• Nortel Networks Black Diamond (Data) • Nortel Networks Field Engineering

• Nortel Networks Distributed Call Measurement System

• Micro Soft Word, Excel, PowerPoint, Outlook, Netscape

● Optical Multiservice 6500 (Ciena)

 

Education

Regent’s diploma: Berne-Knox- Westerlo Central School, Berne, NY

 

Personal

Chairman of the Board of Director’s, Beachside Village, Falmouth, MA

As per the bylaws, the Chairman has the same rights as a CEO of corporation. Responsibilities include but not limited to:

• Budgets

•Operations

•Investments

• Oversee Management Company

• Marketing

• Growth